Case study

Analytic capability development for an FMCG company

Situation

An FMCG manufacturer was driving global analytics transformation was behind the curve in terms of value creation, collaboration, measurement, and pace of change. The company hired a consultant to help reverse the negative trend and achieve the set goals with analytics. Delivery Partners assisted the consultant with benchmarking and competitor research.

Our work

People

  • Alignment of roles and responsibilities, analytical skills, and career track
  • Optimization of time spent on ‘reporting’ versus ‘analytics’
  • Fostering proactive, long-term focus

Organization

  • Integrated ownership and vision in area of analytics
  • Analytical roles and responsibilities across countries
  • Alignment of roles and responsibilities across functions

Process

  • Integrated ownership and vision
  • Global standard processes
  • Prevention of duplication of work (sub, hub, division, global)

Technology & tools

  • Standard reports
  • Standard global master data
  • Automation vs. manual effort required
  • Tools utilized and adopted

Results

  • Effected changes in how people drive insights and decisions
  • Implemented consistent metrics to measure performance and incremental value
  • Accelerated changes with cross-functional collaboration and impact