Plan Quality Management is the process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with quality requirements and/or standards. This process is performed once or at predefined points in the project.

INPUTS

Project charter
Project management plan
• Requirements management plan
• Risk management plan
• Stakeholder engagement plan
• Scope baseline
Project documents
• Assumption log
• Requirements documentation
• Requirements traceability matrix
• Risk register
• Stakeholder register
Enterprise environmental factors
Organizational process assets

TOOLS & TECHNIQUES

Expert judgment
Data gathering
• Benchmarking
• Brainstorming
• Interviews
Data analysis
• Cost-benefit analysis
• Cost of quality
Decision making
• Multicriteria decision analysis
Data representation
• Flowcharts
• Logical data model
• Matrix diagrams
• Mind mapping
Test and inspection planning
Meetings

OUTPUTS

Quality management plan
Quality metrics
Project management plan updates
• Risk management plan
• Scope baseline
Project documents updates
• Lessons learned register
• Requirements traceability matrix
• Risk register
• Stakeholder register

Create Project Management Tasks

In the Planning list, representing Planning Process Group, create the Plan quality management task and subtasks corresponding to the output of the Plan Quality Management process:

  • Develop quality management plan
  • Develop quality metrics
  • Update project management plan
  • Update project documents

Create Project Management Documents

In the Docs section, create the output documents:

  • Quality Management Plan
  • Quality Metrics

The quality management plan is a component of the project management plan that describes how applicable policies, procedures, and guidelines will be implemented to achieve the quality objectives. The quality management plan may include but is not limited to the following components:

  • Quality standards that will be used by the project
  • Quality objectives of the project
  • Quality roles and responsibilities
  • Project deliverables and processes subject to quality review
  • Quality control and quality management activities planned for the project
  • Quality tools that will be used for the project
  • Major procedures relevant for the project

A quality metric specifically describes a project or product attribute and how the Control Quality process will verify compliance to it.

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